PRIVACY POLICY

At Bill's Roofing & Siding Inc., your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information, including information collected through our website, during service appointments, or via SMS communications.

1. Types of Messages We Send via SMS

By providing your mobile number, you agree to receive SMS communications from Bill’s Roofing & Siding Inc. These messages may include:

  • Appointment reminders

  • Project updates

  • Estimates and invoices

  • Promotions or special offers

  • Follow-up messages after inquiries or services

Message frequency varies and message/data rates may apply. You may opt out at any time by replying "STOP" to any message.

2. Personal Information We Collect

We collect the following information from you, either via our website, in person, over the phone, or through email:

  • Name

  • Email address

  • Phone number (including mobile)

  • Physical address

  • Details about your property (e.g., roofing/siding needs)

  • Insurance information (when applicable for restoration work)

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide roofing and siding services

  • To send estimates, project updates, and invoices

  • To communicate appointment details

  • To send marketing communications or service reminders via email or SMS

  • To maintain records as required by law

4. Data Storage & Third Parties

Your data is securely stored within our CRM system and may be shared with trusted third-party service providers, including:

  • CRM platform providers (e.g., Leap)

  • Email and SMS communication services

  • Payment processors

These third parties are contractually obligated to maintain the confidentiality and security of your data.

5. How We Protect Your Information

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure, including:

  • SSL encryption on our website

  • Secure user authentication

  • Routine audits of data access

6. Your Rights & How to Manage Your Data

You have the right to:

  • View the personal data we have about you

  • Request corrections or updates to your data

  • Request deletion of your personal data

  • Opt out of SMS or email communications at any time

To exercise these rights, please contact us at:

Bill’s Roofing & Siding Inc.
Email: billsroofingandsiding@gmail.com
Phone: 260.622.0178
Mailing Address: 11085 N 100 W, Ossian, IN 46777
Or reply “STOP” to any SMS message to opt out

7. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Updated: Friday, May 23rd, 2025